Mercure Hotel Köln West

The hotel is located beside the 7 tram line which is great for getting to the city centre in about 20 minutes from Marsdorf stop which is 5-7 minutes walk from the hotel. We were easily able to transfer in Newmarkt station or other nearby stations to go to Phantasialand, the Zoo and Aqualand ( all great). The breakfast was a highlight of the trip. Healthy choices of chopped fruit, bircher and chia coconut pudding. The usual fresh bread, buns, croissants etc and hot and cold meats. Our kids loved the pancakes and working the honey/ chocolate dispensers. Good coffee machines . Staff were very helpful and friendly. The pool is small but we had great fun in it with the kids. It was very popular with lots of use by guests. The hotel has a water dispenser in reception (still water and with gas/sparkling). This was great for filling up in the morning before heading out as bottled water is expensive in places like Phantasialand.

Hotel was very clean, staff were friendly, pool and breakfast were great. Main complaint is that the bed was quite hard. We had a family room, with the pull out couch (which had a topper on it) and the couch was more comfortable than the bed was. The pillows were also super flat and gave no support.

Nice cozy hotel for a good price. Parking on site for 11 euros. There is a sauna and a small swimming pool, it is really hot in the sauna, there were almost no people in the evening and we had a good rest. There is a tram stop nearby which can take you to the center in 25-30 minutes. There are supermarkets across the road. In general, we were satisfied with everything and will stay there in the future.

The hotel was really good. Really nice rooms and beds. The breakfast was superb, plenty of choices and they never run out of anything. The staff was always courteous and really helpful, they make you feel that you are in a high standard hotel. I used the swimming pool and sauna and they are really well maintained and clean and a joy to use. They are not massive but it is perfect for recreational use.

We stayed in the hotel for the Carnival period, it was a great stay, especially for kids having a swimming pool. The hotel is very nice and comfortable. It has plenty of grocery and other shops around. The only issue it takes you 20-30 minutes to reach the center via a straight train. the train station is located 50 meters from the Hotel. The sauna and swimming pool area are clean and comfortable.